Always safe abroad with




After the popular travel safety app MY-SAFETY-ASSISTANT, DR-WALTER now launches the improved, but still free successor MY-SAFETY-APP 2. In addition to the features of its predecessor, the live tracking of the own location and the real-time danger warnings in the country of residence, the new app offers some further, extremely helpful features: immediate emergency assistance and medical advice around the clock, worldwide, as well as an easy-to-use management system for your important insurance and travel documents, with which you can, among other things, easily send claims for reimbursement directly to your insurer so that they can be processed as quickly as possible.

New! Our safety app MY-SAFETY-APP 2 offers a free service for personal assistance in case of illness.

  • Telemedicine - help in case of illness around the clock
  • 24-hour emergency medical aid
  • Medical chat advice
  • Invoice and document store

For the use of MY-SAFETY-APP 2, its contents and functions, we do not charge you as an end user any fees. To access the content or receive an SMS, however, you need an Internet/GPS connection and a telephone connection to use the emergency button. Depending on the form of your mobile phone contract, your provider will charge you corresponding telecommunication costs.

When using the app abroad, the roaming option must be activated on your mobile device. Depending on the mobile network used outside the EU, roaming charges for using the app and its features and accessing the content (e.g. sending/receiving SMS messages, incoming and outgoing calls, mobile data connection) may differ from your home network. We therefore strongly recommend that you check with your network operator about these costs prior to your trip.

Do you require advice?
If you have any questions, please feel free to contact us:

Phone +49 (0) 2247 9194 -950
Email my-safety-app(at)

Here you can find the downloads for Android and iOS devices:

Google Play Store

Apple Store

To use the emergency app, you need a mobile device which meets the following minimum system requirements:

  • Android 4.4
  • IOS 10. X