MY-SAFETY-APP 2 – Easy English

An app for more safety when travelling

On this page we explain the MY-SAFETY-APP 2 in Easy English.

The My Safety App is an app for people who are travelling.

It helps in case of illness, emergencies, and problems while travelling.

Who is the MY-SAFETY-APP 2?

Die MY-SAFETY-APP 2 is for people who travel.

What are the benefits of the MY-SAFETY-APP 2?

The MY-SAFETY-APP 2:

• is always on your mobile phone
• helps quickly in an emergency
• offers support 24 hours a day
• gives more safety while travelling

The app combines:

• medical help
• advice
• important information

in one place.

What can the MY-SAFETY-APP 2 do?

The MY-SAFETY-APP 2 has important functions for travelling.

Emergency call

The app has an emergency call function.

This means:

• help is available 24 hours a day
• by phone through the app

In an emergency:

• you speak to experienced experts
• you get help immediately

If the location function is active:

• your location is sent to the emergency service

This helps to provide faster support.

Medical advice

The MY-SAFETY-APP 2 offers medical help in case of illness.

Live video consultation with doctors

• available 24 hours a day
• via video and audio
• by appointment

A medical professional:

• advises you live
• answers your questions

Medical chat consultation

• fast medical help via chat
• available 24 hours a day

This means:

• medical advice
• also while travelling and abroad

Insurance advice

The app also offers

help with insurance questions.

For example:

• questions about medical bills
• questions about insurance benefits
• questions about your insurance contract

The advice helps you:

• understand your insurance
• solve problems more easily

Submit a claim

With the app you can:

submit a claim online

This is:

• easy
• secure
• without paperwork

The claim:

• is sent directly
• saves time

My documents

In the app you can

store important documents.

For example:

• by taking photos
• or by email

This way you have:

• all important documents
• always available
• on your mobile phone

My location

The app shows:

• your current location

You can:

• turn the location function on or off

Important:

• Only with the location active can your position be sent automatically in an emergency.

Country information

The app shows:

• information about countries
• safety warnings
• risk alerts

This helps you to:

• prepare better
• stay informed
• travel more safely

Important note

The range of functions in the MY-SAFETY-APP 2

depends on your insurance plan.

This means:

• not all functions are always available

The exact services

are listed in your contract.

Service

Summary – this is important

• The MY-SAFETY-APP 2 is for people who travel
• It helps in emergencies and illness
• It offers medical advice
• It helps with insurance questions
• It provides safety while travelling

Note

This page is written in Easy English.

It helps with understanding.

The legally binding information

is in the official documents.